Shipping information

What delivery methods are available? has a range of shipping methods to suit both our national and international customers. These vary in delivery time.

When do I receive free shipping?
When you place an order at you receive free shipping on all orders of 3 seed packages and more.

How long will it take to receive my order?
The time it takes for our customers to receive an order depends entirely on the locale, the shipping method chosen and the date the order was made.
Please be aware that the stated delivery times, although often accurate, do vary depending on delays within the postal system. Any delays that occur during transit are entirely down to the postal service in charge of delivering the parcel.

My order has not arrived, what should I do? has a reactive customer service and will answer your questions.

Can I cancel my order?
If you haven’t transferred any payment to us, your order will be deleted automatically from our order system, with no further action required on your part. All your order details will be automatically deleted from our files after a certain period.
If we already received your payment your order can only be cancelled if your order hasn’t been shipped yet. Please check your email address for the shipping order status page to see if it is still possible to cancel your order.